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How an IT Service Desk can Increase your Customer Satisfaction?

IT service desk
Reading Time: 7 minutes IT helpdesk is an essential touchpoint for any IT-based organization. It is the interface that links any IT company with its end-users, and related beneficiaries and agencies. An automated work environment becomes possible only when an efficient IT service desk works behind the scene. By many names, such as call center, customer care center, tech […]

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